Customer Service

 

Merchandise

Prices listed on this Web site are net and in U.S. dollars. Postage and handling are extra (as noted). Postage costs to Canada or other overseas destinations are extra. Contact Charles Culver at 406-273-2265 or patchas5@msn.com for the exact amount. Unless otherwise requested, merchandise is generally shipped through the U.S. Postal Service (USPS), and delivery usually takes seven to ten days.

Refunds/Returns

If merchandise purchased from the e Montana Bowhunters Association (MtBA) does not meet your fullest expectations, you may return the item(s) within 30 days of receipt accompanied by the purchase invoice for refund (excluding shipping) or exchange. If the product is covered by a warranty, please inform the MtBA of your return and follow the instructions given for returns. This is because the item may not need to be returned to the MtBA but rather directly to the manufacturer.

Damaged or defective merchandise must be returned for credit or replacement within 30 days of purchase accompanied with the purchase invoice and an explanation as to the nature of the defect/damage.

If you have any questions about returning an item, please call Charles Culver at 406-273-2265, or address inquiries concerning your return to patchas5@msn.com.

Memberships

If you have any membership problems or questions, you may contact Leah Kailey at 1-406-777-7146 or e-mail mtba@mtba.org. Please allow four to six weeks for processing of your membership. If you have placed a membership order and need to make changes, please e-mail your name and address, along with the changes, to mtba@mtba.org.